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LSBUD Members and Users may be aware of a major global outage for Microsoft and AWS this morning. This has affected the Hosted Plan Provision service for a number of our Members. Although the issue(s) have been fixed, we’re experiencing severe delays in email responses going out.

 

You can still continue to submit enquiries however the member responses will be sent out in a first come basis. Please bear with us whilst the queue(s) clear

SAFE DIGGING FOR ALL

THE FREE TO USE SAFE DIGGING SERVICE PROVIDING UTILITY ASSET MAPS FOR OVER 3 MILLION SEARCHES EVERY YEAR

It’s quick, free and easy to avoid utility assets.

LSBUD IS FOR ANYONE INVOLVED IN

construction, excavation, fencing, ditching, works likely to break ground (of any scale) from a highway scheme to simply replacing a garden fence.

 

Register here to carry out a free searchAlready Registered? Click here to login to your account

SAFE DIGGING FOR ALL

THE FREE TO USE SAFE DIGGING SERVICE PROVIDING UTILITY ASSET MAPS FOR OVER 3 MILLION SEARCHES EVERY YEAR

It’s quick, free and easy to avoid utility assets.

LSBUD IS FOR ANYONE INVOLVED IN

construction, excavation, fencing, ditching, works likely to break ground (of any scale) from a highway scheme to simply replacing a garden fence.

 

Register here to carry out a free searchAlready registered? Click here to login

 

 

National Safe Digging Week 2024

National Safe Digging Week returns for its fifth year, running between the 8th and 14th July 2024.

This critical safety week is designed to highlight the dangers of digging ‘blind’ and raise awareness for the importance of searching before you dig. This core message has not changed since the initiative first launched, and is as true now as it has ever been.

Each year it takes place in July, which has statistically been the highest risk month for excavating. The aim is to help prevent people from striking any underground asset at any time, but this is even more important at a time when projects and excavation work is at its peak.

 

 

RECENT NEWS FROM LSBUD

LSBUD Welcomes South Staffs Water & Cambridge Water

LSBUD Welcomes South Staffs Water & Cambridge Water

LSBUD Welcomes South Staffs Water & Cambridge Water  LSBUD are delighted to welcome South Staffs Water and Cambridge Water as our latest Members.  More water sector Members are one of the most frequent requests by LSBUD’s Users, so we are sure that this will...

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LinesearchbeforeUdig

What is LSBUD?

LSBUD exists to help keep people safe.

With over 60%, and rising, of Great Britain’s utility infrastructure protected by LSBUD, it is firmly established as the national safe digging service.

It helps over 150 asset owners (‘Members’) protect over 1.9 million km of assets from damage by responding immediately to over 3.9 million third party ‘User’ enquiries every year.  The assets protected include over 1.9 million km of pipes and cables in the electricity, gas, high pressure fuel, water and telecoms / fibre optic networks.

With over 275,000 registered Users representing utility companies, contractors, councils, landowners and the public, LSBUD connects those that need the information with those that own the assets.

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WHAT?

Need Utility Maps? – LinesearchbeforeUdig (LSBUD) is a free to use online search service that any individual (“User”) can use to check their works against over 140 asset owners’ (“Members”) utility assets. These assets include hundreds of thousands of kilometres of underground and overhead pipelines and cables in the electricity, gas, high pressure fuel/oil, heating, water and fibre optic networks. The service processes over 3.7 million enquiries per annum- that’s more than one every 10 seconds

WHY?

There are many benefits of using the service, including:

  • Keeping you safe by reducing the risk of death & injuries caused by asset strikes.
  • Saving you time by receiving multiple responses to a single search
  • Avoiding any unexpected costly damages to assets.
  • Encouraging best practise for all stakeholders.
  • Providing essential communication channels between asset owners and those working near their network.
WHO?

Domestic Users The service is designed to be used by anyone that needs to know where utility assets (pipelines and cables) are in order to work safely. This includes:

  • Contractors
  • Utilities
  • Local Authorities
  • Excavators
  • Fencing installers
  • Private Individuals
  • Farmers
  • Conveyancers

…and many more.

HOW?

The service can be broken down into three easy steps –

  • You provide a few details of your works and submit a free online enquiry
  • You receive an instant response showing which of our registered asset owners (“Members”) have assets near your site
  • Our registered asset owners send you the plans of their assets relevant for your area, in accordance with their processes.

LSBUD Members

% of utility infrastructure protected in the UK

enquiries every year

kms of assets protected

utility and asset owners

 

Digging Up Britain 2023 Report

Damage Prevention Campaign

"We are delighted with the way that LSBUD has transformed our whole process of managing asset data requests.  We now have a faster and more reactive solution that gives utilities, developers and local authorities unrivalled access to our asset data online, whilst at the same time, protecting our intellectual property rights.  Most importantly, in making our data more widely available, we are dramatically reducing the likelihood of asset strikes helping everyone to work more safely and efficiently, leaving us more time to do what we do best - managing our network on behalf of our customers."

 

Mary Horsted

 

Network Planning and Administration Supervisor

 

 

Portsmouth Water

"It has been refreshing to work with LSBUD on this project. I can’t think of another service provider that cares for its Members or the industry as much as LSBUD does. It is always thinking about how it can make safety better, and UKPN is pleased to be a part of that.”

 

Emily Wood

 

Cable Damage and Plan Provision Manager at UK Power Networks

 

 

“LSBUD has provided us with a fast, efficient and trouble-free way of distributing our network location data, ensuring that all have access to it. National Grid Electricity Distribution has worked with LSBUD for five years, and we’re immensely pleased with the service provided. LSBUD has massively reduced the number of mapping requests that need to be processed in-house, hugely reducing our workload in this capacity.”

 

Dave Burnford

 

Mapping Technical Team Manager at National Grid Electricity Distribution

 

 

“Our customers now have access to information about our network 24 hours a day, all year around.  The portal helps customers with simple enquiries to self-serve, while our experienced team focus more on complex and challenging enquiries like high pressure pipelines.  With LSBUD's support we have been able to give more customers better information.  7.5 million people rely on our network everyday and improving the information provided not only improves the customer experience, it also keeps our network safer."

Stephen Davies

 

Plant Protection Network Officer

 

 

 

Featured Case Study

Wales & West Utilities

Wales and West Utilities (WWU) has automated its mapping processes since 2018, freeing up more time for high-risk cases and reducing annual incidents, thanks to LSBUD.

With mapping requests quickly becoming unsustainable, WWU signed up to LSBUD’s collaborative portal in 2018,experiencing immediate and substantial improvements.

The system implemented by LSBUD has also helped the team accommodate more enquiries, without sacrificing on safety. In fact, between 2018-2023, the average number of searches per month has increased from around 2,050 to 52,700 (over 25 times greater), now accounting for over 630,000 enquiries a year.

Most notably, since joining the LSBUD system, WWU has witnessed a reduction in its annual incidents. In 2018, there were 1,553 damages across the entire network, a figure that had been rising since it was first tracked in 2012. By 2023, the total damages recorded had dropped to 1,228, the lowest it’s been since its records began. Given that total searches increased substantially over the same period, this is a staggering achievement and positive proof that sharing plans and escalating the riskiest searches through the LSBUD platform works at any scale.

UK Power Networks (UKPN) Case Study
Wales & West Utilities Case Study

£15 million

– the estimated cost of hitting a high pressure fuel pipeline