LinesearchbeforeUdig (LSBUD) Member Case Studies
Last Mile has taken an important step to better protect its networks, and the people working close to them, by joining LSBUD.
The switch to LSBUD has been transformative to NYnet. Now, it takes a minutes for third parties to get the information they need, as opposed to days or weeks that it could take before.
24/7 instant access to records for customers, promoting safety and increased asset protection.
In 2019, UKPN was receiving up to 70,000 enquiries per month through LSBUD, which is a 250 percent increase year on year since it first became a Member.
As a direct result of becoming a member of LSBUD, EirGrid has significantly reduced the inherent risk of damage to their business critical asset from third parties who were not aware of the location of EirGrid’s Interconnector in Great Britain.
Since joining LSBUD, the average volume of WPD third party enquiries rose by 40% to circa 50,000 per month with an average response time of less than 4 mins
30 times more enquiries allowing protection of networks with confidence
Fewer damages and much improved customer service through much enhanced response times
In 2018, Wales & West Utilities received 23,000 search enquiries. After implementing LSBUD in 2019 search enquiries increased to 500,000
A user friendly system for third parties to check their works each time to ensure the safety of MLP’s assets and the third party works.
As the first LSBUD Member protecting a water network, LSBUD has checked supplied approximately 14 million records in 5 years on behalf of NWG and provided asset records for well over 500,000 of them.
Portsmouth Water received nearly doubles its yearly search enquiries in 10 weeks.
Having an immediate 20x increase in more relevant enquiries meant that Gamma instantly benefitted from a significant reduction in the risk of its networks
“It has been refreshing to work with LSBUD on this project. I can’t think of another service provider that cares for its Members or the industry as much as LSBUD does. It is always thinking about how it can make safety better, and UKPN is pleased to be a part of that.”