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LSBUD Membership

Why Become an LSBUD Member?

With more than 150 Members already registered on LSBUD, our collaborative approach enables safe digging for all.

SECURING YOUR ASSETS
  • Greater understanding of who is working near your network
  • Control and live visibility of who can access your asset records
  • Bespoke escalation and authorisation processes to suit your requirements
  • More enquiries = More awareness of your assets = Less risk of asset strikes
IMPROVING SERVICE FOR YOUR CUSTOMERS
  • Making it quicker and easier for your customers to get your information
  • Reducing unplanned interruptions and customer lost minutes
  • Bespoke systems to ensure full security and control
  • Full audit trail allowing you to discover who is digging where and when
COST SAVING ACROSS YOUR BUSINESS
  • Improved service resilience and reduced repairs and downtime
  • Fewer administrative resources needed to respond to enquiries
  • Continual software development
  • Working with your internal teams to improve efficiencies
SAFE DIGGING FOR ALL
  • Reducing the risk to workers
  • Shortening lead times leading to improved productivity
  • Allowing faster roll out of major programmes
  • Showing the industry that you are pro-actively encouraging safe digging practices through collaboration

LSBUD’s service protects over 1.9 million km of national infrastructure by responding to more than 3.9 million third party User enquiries each year. With over 60%, and rising, of the UK’s utility infrastructure protected by LSBUD, it is firmly established as the nation’s safe digging service.

LSBUD About Us

 

LSBUD is designed to be used by anyone that needs to know where utility assets are to work safely.

Works can be of any scale from a highway scheme to simply replacing a garden fence.

With 290,000 registered Users, and 4,000 more signing up every month, there is no other solution that can provide the same level of reach as LSBUD.

LSBUD Membership Options

1. Standard Membership

Receive notification PDFs with details of enquiries made in the vicinity of your network, ensuring that your assets are checked against over 3.9 million searches per annum. Your teams are then able to respond with asset plans and safe digging information accordingly.

2. Hosted Plan Response

A fully managed LSBUD solution that creates automated asset record responses on your behalf, fully configurable to your business requirements, allowing industry leading response times, full audit trails and with authorisation and payment handling facility.

"We are delighted with the way that LSBUD has transformed our whole process of managing asset data requests.  We now have a faster and more reactive solution that gives utilities, developers and local authorities unrivalled access to our asset data online, whilst at the same time, protecting our intellectual property rights.  Most importantly, in making our data more widely available, we are dramatically reducing the likelihood of asset strikes helping everyone to work more safely and efficiently, leaving us more time to do what we do best - managing our network on behalf of our customers."

 

Mary Horsted

 

Network Planning and Administration Supervisor

 

 

Portsmouth Water

"It has been refreshing to work with LSBUD on this project. I can’t think of another service provider that cares for its Members or the industry as much as LSBUD does. It is always thinking about how it can make safety better, and UKPN is pleased to be a part of that.”

 

Emily Wood

 

Cable Damage and Plan Provision Manager at UK Power Networks

 

 

“LSBUD has provided us with a fast, efficient and trouble-free way of distributing our network location data, ensuring that all have access to it. National Grid Electricity Distribution has worked with LSBUD for five years, and we’re immensely pleased with the service provided. LSBUD has massively reduced the number of mapping requests that need to be processed in-house, hugely reducing our workload in this capacity.”

 

Dave Burnford

 

Mapping Technical Team Manager at National Grid Electricity Distribution

 

 

“Our customers now have access to information about our network 24 hours a day, all year around.  The portal helps customers with simple enquiries to self-serve, while our experienced team focus more on complex and challenging enquiries like high pressure pipelines.  With LSBUD's support we have been able to give more customers better information.  7.5 million people rely on our network everyday and improving the information provided not only improves the customer experience, it also keeps our network safer."

Stephen Davies

 

Plant Protection Network Officer

 

 

 

MEMBERS’ ASSETS

The combined asset network currently totals over 1,900,000 kms of assets including:

  • Gas transmission and distribution networks
  • Electricity transmission and distribution networks
  • Water and sewerage networks
  • High pressure hydrocarbon pipelines
  • Fibre optic cable networks
  • District heating networks

GAS TRANSMISSION & DISTRIBUTION NETWORKS

WATER & SEWERAGE NETWORKS

WATER & SEWERAGE NETWORKS

ELECTRICITY TRANSMISSION & DISTRIBUTION NETWORKS

ELECTRICITY TRANSMISSION & DISTRIBUTION NETWORKS

Fibre Optic Cable Network

FIBRE OPTIC CABLE NETWORK

HIGH PRESSURE HYDROCARBON PIPELINES

HIGH PRESSURE HYDROCARBON PIPELINES

ELECTRICITY TRANSMISSION & DISTRIBUTION NETWORKS

DISTRICT HEATING NETWORKS