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National Damage Prevention Day 2020 – Session Two

Industry champions including a focus on regulatory performance

John Pickford, Portsmouth Water – A summary from the highest performing water company for customer satisfaction, focusing on its damage prevention journey.

Borsu Shahnavaz and Ludivine Zanga, UKPN – Network Feedback Tool – A summary of the OFGEM funded feedback tool, including why and what the project entails. www.lsbud.co.uk